“Go Hilton” Employee, Family & Friends Rate: How to Save 75%

Hilton has a great employee discount program that can save employees and their friends and family a ton of money when they stay at Hilton properties.   With the “Go Hilton” Team Member Travel rate, Hilton offers one of the best discount travel programs in the industry. These rates are not public discounts and are only available to eligible Hilton Team Members and the guests they specifically authorize.

Some of the terms can be a bit confusing, so we created this detailed guide to explain all of the rules, features, and benefits of this great employee perk.

Keep reading to learn how to book these rates, who is eligible, and some important restrictions with the friends and family rates. We’ll also cover additional discounts with the program, like food and beverage, which can make your stay at any Hilton property an even better deal!

Who Is Eligible for Go Hilton Rates?

Hilton’s Go Hilton program includes two primary rate types, each with strict eligibility rules.

Go Hilton Team Member Rate

• Available only to current Hilton Team Members
• Intended for the employee’s personal travel
• Access and booking are managed through Hilton’s internal systems

Go Hilton Friends & Family Rate

• Available to friends and family members authorized by a Hilton Team Member
• Authorization is managed by the employee
• Subject to tighter limits and availability controls than Team Member rates

If you do not personally know a Hilton Team Member who is willing and able to authorize you, you cannot legitimately access Go Hilton rates.

“Go Hilton” Discounts by Brand

The program offers team members deeply discounted room rates at Hilton-managed properties.  The nightly rates vary by brand and can be discounted by up to 75% off rack rates.

• $35 for Hampton, Hilton Garden Inn, Homewood Suites, Home2 Suites, and Tru by Hilton
• $45 for Hilton Hotels & Resorts, DoubleTree, Embassy Suites, and Tapestry
• $55 for Curio, Canopy, and Hilton Grand Vacations
• $75 for Waldorf Astoria and Conrad

Hilton Friends and Family Rate

In addition to the “Go Hilton” Team Member rate available to Hilton employees, Hilton also offers a discounted Friends and Family rate so you can extend your benefits to the people you are closest to.

To be eligible for the Hilton Family and Friends rate, you must have your own Hilton Honors account and be referred by a Hilton employee. 

The employee must add you to his/her eligible friends and family list (in the “Hilton Lobby”), so you’ll need to provide them with your Hilton Honors number and name, which appears on your account.

Compared to Marriott’s Explore Rate, Hilton’s Go Hilton program offers more flexibility for family and friends bookings, while Marriott relies more heavily on fixed employee rate tiers and authorization forms.

Hilton Lobby – Where you set up friends & family members

The Hilton Lobby is the name of the Hilton team member portal where family and friends can be set up and connected to the Hilton employee.

How to add friends and family members to a Hilton Lobby employee profile:

1. Log into the Lobby at Lobby.hilton.com. (If you can’t access the Lobby, go to Lobby.hilton.com, click on New Users, and follow the prompts to set up your Hilton ID.)
2. Click “My Applications” in the menu bar at the top of the screen.
3. Click “Go Hilton Account”. This will bring you to your Go Hilton Account, where you can manage your Family and Friends list.

You may have up to 30 family or friends on the list at a time. The list can be updated anytime, so you can add or remove names as needed.

You will need the following information for each person on your list:

• Hilton Honors Account #: Family and friends must have their own Hilton Honors Account #. If they don’t have one, they can sign up at www.joinhonors.com.
• First and Last Name: The name you enter must match the name on your family members’ and/or friends’ Hilton Honors account.

Note: Please give them your information exactly as it appears on your account. Otherwise, the approval will not go through, so double-check that you supply the correct information.

How to Book Hilton Team Member Travel Rates

Eligible Hilton employees and their authorized family and friends must each log in at the Go Hilton booking site with their own Hilton Honors sign-in and password to manage their reservations. 

Go Hilton rates are not accessed through public promo codes.

Here’s how booking typically works:

1. A Hilton Team Member logs into Hilton’s internal Go Hilton portal
2. The employee authorizes themselves or a guest for booking
3. Eligible users book directly through Hilton’s website or app while logged in
4. Reservations are tied to the employee’s account for verification

Hotels may verify eligibility before arrival or at check-in, and reservations can be modified or canceled if eligibility cannot be confirmed.

Verification, Audits, and Enforcement

Hilton actively monitors Go Hilton usage.

If eligibility cannot be verified, hotels may:

• Cancel the reservation prior to arrival
• Reprice the stay at the prevailing public rate
• Deny check-in under the employee rate

Misuse can also negatively impact the Hilton Team Member who authorized the booking, which is why employees are often cautious about extending access.

Tips for Finding Employee Discount Availability

These rates can sometimes be tough to find, so here are some tips to consider when booking Hilton TMTP rates. You may not get the exact dates you want, but these tips will help you get a great “Go Hilton” rate at a Hilton property.

1. Use the Flexible Dates Feature

Go to the “Go Hilton” Portal and search for a one-night stay, then click the ‘My dates are flexible’ box. This will let you see employee (“TMTP”) rate availability each day in a calendar view for the hotel where you want to stay.

The flexible search feature allows you to search for just one night and find each night that offers the rate. By contrast, if you were to search for a three-night stay and only two nights offered the rate, the search would come back as unavailable.

2. Mix and Match Rates

Using the flexible dates feature, you may find that the Go Hilton TMTP rate is available on three of the five nights of your planned trip. If this is the case, make separate bookings. One reservation with the nights the TMTP rate is available, and another booking at the best available rate or maybe a friend and family rate.

Even though you won’t get the rate for your entire trip, the savings will still be huge!

3. Be Flexible With Your Travel Dates

This may be tough if you are not a “planner,” but try to book your room as far out as possible to take advantage of all potential availability. 

Keep checking if you don’t find availability at the hotel you are looking for. Team member rate availability is based on each property’s expected occupancy, which can change frequently.

The room may not be available today, but that could change in another month or two.

Why Go Hilton Availability Feels Tighter Than Before

Like other major hotel groups, Hilton has tightened controls due to:

• Increased demand at leisure destinations
• Higher occupancy across many brands
• Abuse and misuse of friends & family access

As a result, Go Hilton is best treated as a use-it-when-available benefit, not a primary booking strategy.

Food & Beverage Discount

Team members also receive discounts when dining on the property.  This discount is not tied to the room rate and gives employees a 50% discount on food and beverages on the property. 

However, there is one small caveat to consider before you take advantage of that 50% food and beverage discount. 

• The discount only applies to restaurants under the same management as the hotel, so double-check before you splurge on that dinner. 
• Also, this only applies when staying at the hotel with a team member rate.

Alternatives If You Are Not Eligible

If you don’t qualify for Go Hilton rates, you still have solid options—and in many cases, they’re easier to use and more reliable than employee discounts.

Hilton Honors Member Rates

If you’re a Hilton Honors member, booking a standard member rate is usually the simplest place to start. These rates:

• Are widely available across Hilton brands
• Earn full Hilton Honors points
• Count toward elite night credits

For many travelers, especially those working toward status, this ends up being the most dependable long-term strategy.

Corporate and Negotiated Rates

If your employer, professional association, or organization has access to Hilton corporate or negotiated rates, these can be a great middle ground. They’re often:

• Easier to find than Go Hilton availability
• Fully legitimate and compliant
• Still qualifying for points and elite benefits

If you travel even occasionally for work, it’s worth checking whether you’re eligible.

Preferred & Luxury Booking Programs

For Hilton’s higher-end brands, booking through Hilton Impresario can unlock meaningful extras. These bookings use the same publicly available rates, but may include:

• Free daily breakfast for two
• Property or resort credits
• Potential room upgrades
• Late checkout when available

On shorter stays or at luxury properties, these benefits can easily outweigh the savings of an employee rate—without any eligibility concerns.

Bottom line:
If Go Hilton rates aren’t available to you, these alternatives often deliver more consistency, full loyalty credit, and a smoother overall experience, without the risk of having a reservation questioned at check-in.

Terms & Conditions:

• You must behave yourself when staying with these rates, or you could be fired. Hilton terms state that bad behavior when staying under these rates could result in loss of the benefit or potentially even being fired.
• You cannot sell your reservation using this rate to anyone else.
• Team Members cannot use the rate at the property where they regularly work.

Booking Terms & Restrictions

• All bookings with this rate must be made on the Go Hilton booking site by the guest who will be staying. Team Members must log in with their personal Hilton Honors information, and the approved friends and family must also login with their Hilton Honors information. Reservations with this rate cannot be made through any other booking channels.
• The Hilton employee must be present at check-in and for the entire stay to receive the “Go Hilton” Team Member rates. No one else can use this rate, but they can use the friends and family rate.

Annual Number of Night Restrictions

• Every Hilton Team Member is allowed to book and/or use up to 30 “Go Hilton” Team Member rate room nights plus up to 70 Family & Friends rate room nights per calendar year, up to 100 room nights per calendar year between the two rate types.
• Any rooms booked under the “Extra” Team Member or “Extra” Family & Friends rates will not count against the Hilton Team Members’ annual room night total.

Family and Friends Terms & Restrictions

• The Hilton Team Member rates and the Family & Friends rates are for leisure travel only. They can’t be used for a business trip.
• Hilton employees can reserve up to two rooms with the Team Member rate and up to two Friends and Family rate rooms together per stay, per hotel, for up to four rooms, which is nice when traveling with a family or group.
• Hilton employees can stay in a single hotel for up to seven consecutive nights with the Team Member rate and for up to seven consecutive nights with the Friends and Family rate, or vice versa. However, they cannot stay for more than fourteen straight nights between the two sets of rates per stay, per hotel.
• Approved Family & Friends can reserve up to two Family & Friends rate rooms for up to seven straight nights at a time per stay, per hotel.

FAQ’s