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There is no question that Hyatt offers the best travel benefit of all hotel chains for their employees. Employees get free nights for themselves and an endless amount of discounted rooms for their family and friends. It’s just one example of how Hyatt is committed to their employees via the Hyatt RiseHY program.
What really stands out to me is that these special rates aren’t just for Hyatt’s lower-end properties like Hyatt Place and Hyatt House. You can actually use them at their most exclusive properties, including Park Hyatt, Alila, and Miraval.
By comparison, Hilton has the “Team Member Travel Program” for their employees, Marriott has the “Explore Rate”, and IHG has a Friends and Family rate that they make available to anyone. These are all great programs, but none are quite as good as what Hyatt has to offer.
Here is everything you need to know about Hyatt’s Employee Rate and their Friends and Family Rate.
Hyatt Employee Discount Rates
Hyatt employees are eligible for up to 12 free room nights per year at any Hyatt property worldwide, including their high-end, luxury properties like the Park Hyatt St Kitts and Alila Marea Beach Resort.

Additionally, they receive an unlimited number of discounted rooms at a special employee discount rate once they pass the 12 free night allotment.
Hyatt Friends and Family Rates
On top of the 12 free nights employees receive annually, they are also able to extend the discounts to their friends and family. These rates are tightly controlled with a special code that must come from the employee, but if you are eligible you can save anywhere from 30-50% off your hotel rates.
Hyatt Healthcare Discount for Nurses & Doctors
Hyatt has extended their friends and family rates to the thousands of healthcare heroes that risked their lives to protect us during the COVID pandemic. These rates will save front-line healthcare workers up to 50% off a well-deserved vacation!
To qualify for the Hyatt Friends & Family rate for healthcare workers, you must be an active healthcare worker and use the special offer code “THANKYOU” at the time of reservation.
The healthcare heroes rate may only be used for a maximum of 7 nights per stay and up to 2 rooms per stay. This means, there’s a limit to the total nights per stay, but there is no limit to how many separate stays you can book.

How to Book a Healthcare Heroes Rate
The booking process for these rates is essentially the same as booking any Hyatt room online. Just go to the Hyatt booking page and enter the code “THANKYOU” in the Special Offer Code box.

Once the Special Offer Code box appears from the drop-down, select it and enter “THANKYOU”. Then hit the update search button and the results will appear.

Not all properties will offer this special rate. It will depend on hotel occupancy during your requested dates and a couple of other things. However, if they do offer this rate, it will show up in the Healthcare Friends & Family tab.
Depending on the hotel the rate may apply to multiple room types or only one room type. In the example I checked, The Hyatt Regency Chicago was offering this rate on suites at a price that was about $90 less than a standard room and half what a suite would normally cost! Other Hyatt properties were offering the rate as well across multiple room types and a similar level of savings.

To avoid abuse and misuse of this offer, anyone using this rate may be required to provide proof of your position in healthcare to complete your reservation, and verification of employment will be requested at check-in. Hyatt reserves the right to convert your stay to the current Hyatt Standard Rate if you are unable to provide verification at check-in.
UPDATE: Due to the ongoing nature of the pandemic, Hyatt has extended this offer a couple of times. To see if it is still valid, check out the Hyatt Healthcare Heroes page.
Hyatt Employee Discounts on Food & Beverage
Employees also get a 50 percent discount on any food and beverage purchases made at a restaurant at any of Hyatt’s global properties.

Do Elites Benefits apply to Hyatt Friends & Family Rates?
As a general rule, you will not receive elite benefits with these rates. They are considered special rates that are not eligible for points or other benefits in the World of Hyatt program, but the discount is big enough that you won’t miss the points and benefits.
How to Book a Hyatt Friends and Family Rates
The process for booking a Hyatt Friend and Family rate is essentially the same as when booking the Healthcare Heroes rate shown above. The only difference is the actual rate code. The Hyatt friends and family code will have to be provided to you by the employee and is currently a well-kept secret that is not publicly available on the internet.

This is in contrast to the IHG Friends rate which is publicly available to everyone.
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If you like what you’re reading now, here are some more great articles every World of Hyatt member should check out!