ROAM Luggage Review: The World’s Most Customizable Luggage

When you travel, it’s common to see several suitcases looking just like your own. If not in terms of design and style, you may find several suitcases with the same colors, which could be confusing when you pick up your bag from the luggage carousel at the airport.

If mass-produced suitcases, no matter how stylish and sophisticated the designs are, have lost their appeal, then ROAM Luggage might be for you. It is a new brand in the travel industry, but with its ultra-customizable suitcases, it is making waves among travelers.

Nevertheless, ROAM’s suitcases are pricier than the average suitcase you would find at the market. Why is ROAM Luggage so expensive, and is it worth the price to get one?

When Was ROAM Luggage Established?

ROAM Luggage is relatively new in the travel industry, but it stands tall next to long-time giants, Tumi and Rimowa. Launched in 2017, ROAM Luggage was founded by Charlie Clifford and Larry Lein, two of Tumi’s former founders who brought their in-depth knowledge to the table by building suitcases their customers needed and wanted.

ROAM Luggage takes pride in a person’s self-expression—from fashion to work to travel. If you are familiar with Tumi’s bags, Tumi tends to stay on the more neutral side of things, especially in terms of color. Most of their bags come in monochromatic black, gray, or white shades.

After leaving Tumi, the founders decided to re-enter the travel industry with ultra-customizable luggage that would allow travelers to express their individuality. ROAM Luggage provides the solution for those who constantly struggle to find their bag among a sea of suitcases in the airport. ROAM allows you to customize several essential parts in your luggage, allowing you to identify yours effortlessly.

What Kind Of Luggage Does ROAM Make?

ROAM Luggage offers hard-sided luggage in four sizes:

• Carry-On
• Large Carry-On
• Check-In
• Large Check-In

If space is an issue, ROAM gives you up to 28% more space by allowing you to get the expanded version of your carry-on or checked bag. Once you choose the expandable version of the Carry-On or Large Carry-On, when expanded, they won’t fit the size qualifications required for a carry-on.

Since they were established, their products have expanded to include backpacks, duffel bags, and tote bags—all of which are also customizable. They also sell toiletry bags, shoe and laundry bags, luggage covers, and packing pods.

What makes ROAM Luggage unique is the freedom each customer has to customize the color of just about everything in the luggage—the front shell, the back shell, the wheels, the handle, the zipper binding, and the monogram patch.

How Much Does ROAM Luggage Cost?

ROAM’s hard-sided luggage comes in four sizes:

• Carry-On – $550 (Expandable: $595)
• Large Carry-On – $575 (Expandable: $625)
• Check-In – $595 (Expandable: $650)
• Large Check-In – $650 (Expandable: $695)

After choosing your luggage size, you can personalize it with the colors you like. You don’t have to pay additional charges per item you would like to customize.

ROAM Luggage Discount Code

If you are interested in purchasing a product from ROAM, make sure to use our special discount code to save an extra $50!

How & Where to Apply the ROAM Luggage Coupon Code

After you have customized your luggage, hit the “add to cart” button. At this point, you will be given the option to add a monogram. Then hit the “proceed to cart” button and finally the “check out” button. You will now be on the checkout page where you can apply the ROAM promo code.

Just enter MILEPRO50 in the Discount Code box, hit the “apply” button and the savings will be automatically applied!

Why Is ROAM Luggage So Expensive?

While cheaper than fellow luxury luggage brands, like Tumi and Rimowa, ROAM Luggage still costs a pretty penny. What makes it so expensive?

Fully Customizable

Because ROAM Luggage is customizable and made to order, it is more expensive than mass-produced suitcases. The company offers dozens of color and material combinations, and you can choose from different sizes and design your logo or artwork.

ROAM also has an exclusive fashion-forward color palette that lets you mix and match to come up with the color combination you want. Their colors include the following:

• Kyoto Black
• Cornwall Slate
• Como Blue
• Carolina Lilac
• Ibiza Sky
• Venetian Green
• Marrakech Tan
• Toledo Red
• Seville Orange
• Bermuda Pink
• Glasgow Gray
• Tromso Ice
• Vail White

Most luggage brands only give you what you see. You can’t customize colors unless you buy some snazzy luggage covers. Even then, you may encounter someone with the same luggage cover.

With ROAM Luggage, you can customize several aspects of the luggage—including handles and zippers. While they only have a selection of colors to choose from, the combination you make is uniquely yours.

Sturdy Materials

Customization won’t matter much if your suitcase gets broken at the moment the baggage handles toss it around. You can have a fully-personalized suitcase, but if it doesn’t last the trip, then what’s the point?

ROAM Luggage, however, has sturdy exteriors made of US virgin polycarbonate. It uses hard-to-find quality components such as full-grain leather, aircraft-grade aluminum, and anti-slip cushioning. This mix of materials helps make the bag lightweight, strong, and durable.

ROAM also uses high-grade YKK zippers and quality stitching to ensure the bag won’t rip or break along the seams.

Their telescopic handles are made of aircraft-grade aluminum, and their Hinomoto ball-bearing wheels are smooth and spin well. The hard-sided cover has an embossed surface which helps minimize scratches.

While it’s nearly impossible for your suitcase to remain smooth after the wear and tear of traveling, it’s easy to clean them with some soap and water. ROAM Luggage also has a user manual directed at cleaning your bag and keeping it in the best condition.

Additional Features

Aside from being fully customizable and made of sturdy, durable materials, ROAM’s suitcases come with TSA-approved locks and a compression system to help you pack. If you plan to buy the expandable luggage type, you don’t have to worry about lacking extra space to bring home souvenirs for family and friends.

Additionally, ROAM Luggage includes features such as Global Location Tracking and a Built-in Digital Scale, which add to the cost. The company also provides customer service with every purchase, which adds to the price.

New Company

All the materials used by ROAM Luggage are also sourced from the highest quality suppliers, further driving up the cost. Additionally, since the company is still young, it puts all its efforts into perfecting the craftsmanship rather than cutting down on costs. 

Lifetime Warranty

Unlike other luggage brands that offer a warranty for the first few years, ROAM luggage is backed by a limited lifetime warranty.

Whatever the reason for your luggage cracking or breaking, ROAM is there to help you. Their limited lifetime warranty covers the following:

• Cracks in the front or back shell
• Wheels, handles, or telescopic handles that are no longer usable
• Zippers that can no longer open or close
• Fabric tears that render linings and compression boards non-functional

The limited lifetime warranty does not cover “Cosmetic Damage” or the usual scratches, dents, stains, and color changes. In short, the normal wear and tear you can expect your luggage to experience after you travel a lot don’t count as it does not impair the product’s functionality.

How Does ROAM Luggage Compare to Other Brands?

ROAM Luggage often gets compared to various brands in the travel industry. Just how does it measure up to other similar brands?

ROAM Luggage vs. Tumi

Tumi is often mentioned when discussing ROAM, which is no surprise as the founders came from Tumi. Both ROAM Luggage and Tumi are luxury luggage brands, and they both have similarities and differences.

While ROAM Luggage only offers hard-sided suitcases, Tumi offers both hard-sided and soft-sided ones. In terms of design, Tumi sticks to classic, simple designs and primary colors. ROAM Luggage, on the other hand, has a lot more color choices. They only have one type of luggage in two available sizes, but you can mix and match the colors.

ROAM Luggage’s suitcases of $600-700 may seem pricier than other suitcases you may find on the market. Nevertheless, compared to the average price of Tumi’s bags—$800-1,000 for a small, checked suitcase—they are less expensive. ROAM Luggage also offers a lifetime warranty compared to Tumi’s five-year one.

Related Article: Tumi Luggage Review

ROAM Luggage vs. Rimowa

While ROAM Luggage is the new player in the market, it has a lot to bring to the table, even against travel industry giants, like Rimowa.

Both luggage brands specialize in hard-sided suitcases only. Where Rimowa offers luggage made of aluminum alloy polycarbonate luggage, however, ROAM Luggage only sells suitcases made of US virgin polycarbonate. Despite the differences in their make, both brands are known for producing sturdy, durable suitcases. Both brands have also established a particular look for their products. You can spot Rimowa’s grooved, ridged design anywhere, and ROAM Luggage’s exclusive palette makes their bags easy to spot, too.

Perhaps the most significant difference between these two luxury brands is the price. A Rimowa Suitcase can cost anywhere between $500-1,000, depending on the size and style you want. Their bigger sizes and limited, more luxurious collections may range up to $2,000 per piece. That’s a lot more expensive than ROAM Luggage’s $600-700 average price range for their luggage. Also, if the warranty is a primary concern, ROAM Luggage offers a lifetime limited warranty, whereas Rimowa only has a five-year one.

ROAM Luggage vs. Briggs & Riley

Briggs & Riley is another luxury luggage brand with a few more years of experience in the travel industry compared to ROAM Luggage. The brand sells hard-sided and soft-sided luggage, but because its target leans more towards business people, its colors are more classic (black, dark blue, army green, and an occasional wine red).

ROAM Luggage, on the other hand, has more unique colors, although they only offer hard-sided luggage.

Cost-wise, Briggs & Riley is a lot more affordable than ROAM Luggage. You’ll be able to find soft-side luggage for less than $500 and hard-sided luggage for less than $600. ROAM’s luggage prices start at a little over $500, but you can personalize the colors and make your luggage stand out.

While ROAM Luggage offers a limited lifetime warranty for all their suitcases—an impressive offer where luggage is concerned—Briggs & Riley has an even better one. The brand offers an unconditional lifetime guarantee—the only luggage company to do so. If, for whatever reason, your bag gets broken, Briggs & Riley will repair it free of charge, and you don’t even need to bring proof of purchase.

ROAM Luggage vs. Travelpro

Travelpro is another luxury luggage brand, popular among frequent travelers and airline staff. Unlike ROAM Luggage, which only offers hard-sided suitcases, Travelpro offers both hard-sided and soft-sided bags.

Travelpro is also more experimental and adventurous with colors, designs, and types. If you want luggage that stands out and expresses your personality, you’ll enjoy browsing through Travelpro’s diverse options.

In terms of price, Travelpro has a lot more affordable options. You’ll find suitcases for about $500, and they even sell luggage sets of two suitcases (one carry-on, one checked) for a little over $600. ROAM Luggage’s prices start at over $500, but they are fully customizable.

If your concern is the warranty, Travelpro offers a 1-, 3-, 5-, and 10-year warranty. They also have a limited lifetime warranty for some of their collections. ROAM Luggage, on the other hand, has a limited lifetime warranty for all their bags.

ROAM Luggage vs. Away

Away was launched a couple of years ahead of ROAM Luggage, and when they first hit the market, they were the favorite of travelers where newer, more modern brands were concerned.

Like ROAM Luggage, Away only offers hard-sided suitcases. Their colors are on the more basic side—silvers, blues, blacks, dark greens—unlike ROAM Luggage which offers more unique colors.

Away’s suitcases average $300-400 for carry-ons and $400-800 for checked bags, which is almost similar to ROAM Luggage which averages $600-70 for both carry-on and checked luggage.

Both luggage brands are doing well in terms of durability. ROAM’s suitcases are made of US virgin polycarbonate, while Away uses polycarbonate and aluminum. Both brands offer limited lifetime warranties for their bags.

ROAM Luggage vs. Paravel

Paravel is another more modern luggage brand that launched around the same time as ROAM Luggage and Away. If environmentalism is a big concern for you, you may want to explore luggage options with Paravel as an alternative to ROAM Luggage. They created the world’s first carbon-neutral suitcase, and their efforts are focused on sustainability and eco-friendly products.

Both ROAM Luggage and Paravel offer hard-sided luggage. Paravel’s colors are more classic, featuring black, blue, green, and tan. If you’re looking for luggage with more personality, ROAM Luggage offers a wide range of customizable colors to help you express yourself.

Paravel is the more affordable of the two brands. Their carry-on suitcases cost less than $400, while their checked luggage is over $400. They also offer travel sets that feature a carry-on and checked baggage, while some sets feature packing cubes, duffel bags, and more. These sets cost anywhere between $600 to over $1,000.

Paravel only offers a 10-year limited warranty, while ROAM Luggage has a limited lifetime warranty for all their bags.

Is Getting ROAM Luggage Worth It?

Luggage from high-end, well-established brands like Tumi and Rimowa ranges from $800 to over $1,000. Their more luxurious collections cost over $1,000, and while you may find baggage costing a little more than $500, the choices and size range are few.

While ROAM Luggage prices may seem more expensive for the traveler on a shoestring budget, it’s still more affordable compared to other luxury brands. Plus, you get a fully personalized and customized suitcase.