Covers US DOT rules, EU EC 261, and UK 261. Find out exactly what you're owed.
Step 1
Where did your disrupted flight operate?
This determines which rules protect you — EU, UK, or US regulations.
Not sure? If your flight departed from EU or UK soil, you're covered. Flights arriving in EU/UK only qualify if operated by an EU/UK carrier.
Step 2
What happened to your flight?
Step 3
Tell us about the flight
Step 4
What caused the disruption?
Under EU/UK law this is called an "extraordinary circumstance." Under US rules it affects which amenities you're owed.
Step 5
Did the airline offer or pay you compensation already?
This affects what options are still open to you.
Information based on EC Regulation 261/2004, UK 261/2004, and US DOT rules (updated 2024). General guidance only — not legal advice. Specific facts, filing deadlines, and exceptions apply.